Frequently Asked Questions

How quickly will my order arrive?

Orders are packed within 5–10 business days of the order. The estimated delivery time for postage is 1–3 business days. You will receive a tracking number via email as soon as your package has been shipped.

Can I change the size or return my order?

Yes, you can exchange or return an unused and resalable product in accordance with our terms and conditions.
Please check the size chart before ordering to ensure you get the correct size.

You can make a return by logging into your user account at the top of the page or by contacting us by email at blockfest.shop@gmail.com.